Social media update: 13/10/12

Hi all,

We have a very busy social media update for this week! Find out more about O2’s different approach to customer services, Facebook’s new features and tell us what kind of social media user you are!

 

Happy reading 🙂
IN THE NEWS THIS WEEK…

General news	Find out why Google+ is the ‘social spine’ consumers  What do you think about the new ‘want-able’ pics of products?   60 new channels added to YouTube How to build a long lasting digital relationship A wristband for non-fitness fanatics What type of social media user are you? How can you succeed in social media? Click here to find out now! Great brands on Google+ – which is your favourite? David Cameron passes 100K followers! Retailers on Pinterest – a report Content marketing metrics: publishers vs marketers eBay has had a refresh and looks like Pinterest… ‘Rate this app’ requests is just one of many user complaints ofmobile apps How to optimise Twitter engagement  Facebook tests retail tools – ‘want’ and ‘wishlist’ What voice does your brand have? Did you check in on the plane crash?  Facebook reach has dropped by around 50% – how can we fix it? Offensive social media prosecutions Negotiating in 140 characters or less Dis is how you do great customer service on Twitter How can you optimise your Facebook Cover?
One to watch…	Pepsi’s vending machine – lets you give drinks to friends
This week’s awesome case study	Infographic on how to make websites more social to increase purchase
This week’s must bookmark site	Hot trends in social media
Quote of the week	The jury is still out on social media in most corporate minds. Most are dipping a foot in. Few are diving in head first.” Amy Jo Martin, writing in a book excerpt from “Renegades Write the Rules” at Fast Company online