Social media update: 13/10/12

13 Oct

Hi all,

We have a very busy social media update for this week! Find out more about O2’s different approach to customer services, Facebook’s new features and tell us what kind of social media user you are!
Happy reading 🙂
General news
Find out why Google+ is the ‘social spine’ consumers 

What do you think about the new ‘want-able’ pics of products?


60 new channels added to YouTube
How to build a long lasting digital relationship
A wristband for non-fitness fanatics
What type of social media user are you?
How can you succeed in social media? Click here to find out now!
Great brands on Google+ – which is your favourite?
David Cameron passes 100K followers!
Retailers on Pinterest – a report
Content marketing metrics: publishers vs marketers
eBay has had a refresh and looks like Pinterest…
‘Rate this app’ requests is just one of many user complaints ofmobile apps
How to optimise Twitter engagement 
Facebook tests retail tools – ‘want’ and ‘wishlist’
What voice does your brand have?
Did you check in on the plane crash? 
Facebook reach has dropped by around 50% – how can we fix it?
Offensive social media prosecutions
Negotiating in 140 characters or less
Dis is how you do great customer service on Twitter
How can you optimise your Facebook Cover?
One to watch…  Pepsi’s vending machine – lets you give drinks to friends
This week’s awesome case study Infographic on how to make websites more social to increase purchase
This week’s must bookmark site Hot trends in social media
Quote of the week The jury is still out on social media in most corporate minds. Most are dipping a foot in. Few are diving in head first.”

Amy Jo Martin, writing in a book excerpt from “Renegades Write the Rules” at Fast Company online

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